How We Work
Delivery shaped around the work
Clear ownership, visible commitments, and responsible delivery for enterprise technology engagements.
- 01Align
- TriColor
- Requirements, roles, engagement model
- Client
- Share context, priorities, governance
- Output
- Scoped understanding
- Approval
- Proceed to team formation?
- 02Form
- TriColor
- Candidate presentation, team assembly
- Client
- Interview, select, approve team shape
- Output
- Named professionals
- Approval
- Team confirmed?
- 03Onboard
- TriColor
- Access, tools, governance setup
- Client
- Enable access and ceremonies
- Output
- Ready squad
- Approval
- Delivery start?
- 04Deliver
- TriColor
- Sprint execution, reporting, quality gates
- Client
- Prioritise, review, steer
- Output
- Working increments
- Approval
- Continue / adjust?
- 05Scale
- TriColor
- Team growth, continuity planning
- Client
- Agree scaling plan, feedback
- Output
- Expanded capacity
- Approval
- Sustain model?
- TriColor activity
- Client involvement
- Approval point
Delivery journey with five phases — Align, Form, Onboard, Deliver, Scale — showing TriColor actions, client involvement, deliverable output, and approval points at each stage.
Delivery principles
Clear ownership
Named owners for delivery, communication, and escalation.
Visible commitments
Agreed milestones and acceptance criteria, not vague promises.
Frequent communication
Regular cadences matched to engagement complexity.
Appropriate documentation
Enough structure to support continuity without bureaucracy.
Measurable acceptance criteria
Quality defined in terms the client can verify.
Continuous improvement
Retrospectives and adjustments based on delivery feedback.
Engagement models
Compare control, ownership, and best-fit scenarios.
- Client direction
- TriColor ownership
- Hybrid models
Ownership continuum: more client direction on the left through staff augmentation and dedicated teams to managed delivery with more TriColor ownership on the right. Defined project and support retainer sit below as hybrid models.
-
Staff augmentation
- Client control
- High
- TriColor ownership
- Individual specialists
- Best suited for
- Capacity gaps
-
Dedicated team
- Client control
- Shared
- TriColor ownership
- Stable team delivery
- Best suited for
- Ongoing roadmap
-
Managed delivery
- Client control
- Outcome-led
- TriColor ownership
- High
- Best suited for
- Defined workstream
-
Defined project
- Client control
- Milestone-led
- TriColor ownership
- High
- Best suited for
- Clear scope
-
Support retainer
- Client control
- Shared
- TriColor ownership
- Continuous support
- Best suited for
- Platform stability
| Model | Client control | TriColor ownership | Best suited for |
|---|---|---|---|
| Staff augmentation | High | Individual specialists | Capacity gaps |
| Dedicated team | Shared | Stable team delivery | Ongoing roadmap |
| Managed delivery | Outcome-led | High | Defined workstream |
| Defined project | Milestone-led | High | Clear scope |
| Support retainer | Shared | Continuous support | Platform stability |
Communication, quality, and security
Regular cadences, escalation paths, and reporting matched to engagement complexity. See Quality & Security for the full assurance model.
FAQ
How do we select an engagement model?
Start with the work, governance preferences, and duration. TriColor helps match staff augmentation, dedicated teams, managed delivery, projects, or retainers to your situation.