Engagement Models
Choose the model that fits the work
From skill gaps to managed outcomes: engagement shaped around your governance and priorities.
Comparison
- Client direction
- TriColor ownership
- Hybrid models
Ownership continuum: more client direction on the left through staff augmentation and dedicated teams to managed delivery with more TriColor ownership on the right. Defined project and support retainer sit below as hybrid models.
-
Staff augmentation
- Client control
- High
- TriColor ownership
- Individual specialists
- Best suited for
- Capacity gaps
-
Dedicated team
- Client control
- Shared
- TriColor ownership
- Stable team delivery
- Best suited for
- Ongoing roadmap
-
Managed delivery
- Client control
- Outcome-led
- TriColor ownership
- High
- Best suited for
- Defined workstream
-
Defined project
- Client control
- Milestone-led
- TriColor ownership
- High
- Best suited for
- Clear scope
-
Support retainer
- Client control
- Shared
- TriColor ownership
- Continuous support
- Best suited for
- Platform stability
| Model | Client control | TriColor ownership | Best suited for |
|---|---|---|---|
| Staff augmentation | High | Individual specialists | Capacity gaps |
| Dedicated team | Shared | Stable team delivery | Ongoing roadmap |
| Managed delivery | Outcome-led | High | Defined workstream |
| Defined project | Milestone-led | High | Clear scope |
| Support retainer | Shared | Continuous support | Platform stability |
Staff augmentation
Best for: Filling defined skill gaps
Client control: High
TriColor responsibility: Specialist quality and continuity
Dedicated team
Best for: Long-term delivery capacity
Client control: High
TriColor responsibility: Team formation and enablement
Managed delivery
Best for: Defined outcome with shared governance
Client control: Medium
TriColor responsibility: Team, planning, delivery, and reporting
Defined project
Best for: Clear scope and milestones
Client control: Medium
TriColor responsibility: End-to-end project execution
Support retainer
Best for: Ongoing improvements and operational support
Client control: Shared
TriColor responsibility: Agreed capacity, response, and backlog delivery
How to select a model
Define the work duration, governance preferences, and whether you need individuals, a team, or a managed outcome. TriColor advises during discovery.
Commercial flexibility
Engagements can evolve as work changes, subject to agreed notice and scope processes.
Onboarding
Structured onboarding covers access, tools, communication cadences, and acceptance criteria.
FAQ
Can we change models later?
Yes, with appropriate planning and agreement on transition governance.